Blue Scorpion Inc. Return and Refund Policy

Thank you for choosing Blue Scorpion Inc. We are committed to delivering high-quality products and a positive customer experience. Due to the nature of our ingestible, homeopathic products, we must maintain strict quality and safety standards. Please review our return, refund, and exchange policy below.

All Sales Are Final

Because our product is an ingestible wellness product, we do not accept returns or offer refunds once an order has been delivered. This policy protects product safety, purity, and compliance standards.

No Returns - No Refunds

All purchases are final and cannot be returned, refunded, or exchanged, except in the case of shipping damage or fulfillment error.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we will make it right.

To request a replacement:

• Notify us within 10 days of delivery

• Email support@bluescorpion.com

• Include:

  • Order number

  • Photos of the product and packaging

  • Description of the issue

Approved claims will receive a replacement at no cost, not a refund.

Exchanges

We do not offer exchanges for opened, used, or unopened products unless it qualifies under the Damaged/Defective/Incorrect policy above.

Gift Card Purchases

All gift card sales are final and cannot be refunded, returned, or redeemed for cash, except where required by law.

International Orders

For customers placing orders outside the United States:

All international orders are final sale once shipped. No returns or refunds for international shipments.

Customers are solely responsible for understanding and complying with their local import laws, customs regulations, and any country-specific requirements before placing an order.

International shipments may be subject to customs inspections, duties, taxes, VAT, or additional clearance fees imposed by the destination country. These charges are the responsibility of the recipient.

No refunds for orders that are delayed, held, refused, seized, abandoned, or returned by customs authorities for any reason.

Blue Scorpion is not responsible for customs delays, additional charges, or clearance decisions made by local authorities.

Order Cancellations

Orders may be cancelled only before processing/shipping begins.
Once an order has been processed or shipped, it cannot be cancelled.

Resolution Timeframe

We aim to review and respond to all damage/issue claims within 1–2 business days.

How to Contact Us

For questions or to submit a claim:

support@bluescorpion.com
Include all relevant details and documentation for quicker resolution.

Policy Updates

We reserve the right to update this policy at any time. Continued use of our website or placing orders after changes are published constitutes acceptance of the updated terms.